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FAQ (domande più frequenti)

Qui trovi le risposte alle domande più frequenti su My Global Welcome, il primo social network per connazionali.

Expats already living abroad:

I'm a private individual living abroad.

 

a. Can I offer practical help, customized personal activities and/ or services on-site to earn money abroad?

Yes, you can. Simply go to the Registration page and set up a free "Hello Fellows" profile.

 

b. Can I set my own prices?

Yes, you are free to set your own prices which you can negotiate directly with travelers, future expats and employers. My Global Welcome does not take any commission from these prices, does not charge a fee on top of these prices and is not involved in any financial agreements amongst the members of this online marketplace.

 

c. Can I set my own schedule?

Yes, you are free to decide your schedule and the duration of activities and/or services.

 

d. The activity and/ or service I would like to offer is not yet listed.

If you don’t find a suitable option, please contact us here.

Travelers and future expats:

1. Do I need to sign up to contact my fellow countrymen abroad directly?

If you only want to see the profile page of your fellow countrymen abroad or in your new country of residence, you don’t need to sign up. If you want to contact them directly, you need to sign up to become a member of My Global Welcome first.

 

2. Can I upgrade my current Pro subscription to Premium?

Yes, you can. In this case, you would only have to pay the €5 difference between the Pro and Premium subscription.

My mother tongue is different from the 5 languages that the website has been translated into as of today.

My mother tongue is different from the 5 languages that the website has been translated into as of today.

 

These 5 languages were chosen because they make up some of the most widespread languages in the world. At this time, we have also opted to use English as the lingua franca of international communication for the drop-down menu that shows all the countries of the world.

 

Moreover, if you are an expat living abroad and you fill in the registration form, you can enter information in your mother tongue, whatever it may be. When your fellow countrymen open your profile page, they will be able to read this information in your shared mother tongue.

 

What about trust and safety on My Global Welcome?

What about trust and safety on My Global Welcome?

 

It is expected that My Global Welcome members are honest and aware of their responsibilities as travelers, future expats, employers and expats already living abroad. Furthermore, we take the following additional precautions:

 

a. Profile pages:

Everyone on My Global Welcome has a profile page to help people get to know each other.

 

➤  Travelers, future expats and employers are asked to provide My Global Welcome with their full name, date of birth, country and city of residence, and email address.

 

➤➤ Expats living abroad are asked to provide My Global Welcome with their full name, photo, date and country of birth, country and city of residence, and email address.

 

b. Secure messaging:

Any exchange of information can be done through My Global Welcome’s chat portal.

 

c. Ratings:

If you would like to know what others thought of the personalized or professional activities and/ or services that were offered from your fellow countrymen abroad, all you have to do is look at their ratings. Travelers, future expats and employers can only leave their rating after an activity and/ or service is complete: therefore, you know the feedback you’re seeing is based on actual experiences.

 

On top of that, you should never forget to apply usual basic safety precautions when meeting a person for the first time.

I don’t receive any e-mail notifications from My Global Welcome.

I don’t receive any e-mail notifications from My Global Welcome.

 

Please check your spam or junk folder.

I’ve forgotten my password: how can I access my profile?

I’ve forgotten my password: how can I access my profile?

 

Click on LOG IN. Under the items “E-mail” and “Password,” you will find the question: “Have you forgotten your password?”. Click on this question and then enter the e-mail address you registered with again. We will send a new password to the e-mail you supplied us with.

How can I change my password?

How can I change my password?

 

You can change it on your profile page.

How can I change the information in my profile?

How can I change the information in my profile?

 

You can change it on your profile page.

Can I use a pre-paid card on PayPal?

Can I use a pre-paid card on PayPal?

 

Yes, the prepaid cards, for example, the MasterCard, are generally accepted on  PayPal. For further information, go to www.paypal.com.

How can I delete my account?

How can I delete my account?

 

Still haven’t found the answer to your question?

Still haven’t found the answer to your question?

 

Contact the My Global Welcome team on the Contact Us page.